HR Development Training
Every organisation relies on strong HR capability to support its people, processes and culture. Our HR Development programmes equip HR teams and HR-adjacent professionals with the practical skills, frameworks and behaviours required to operate confidently and effectively in modern workplaces.
Designed using CIPD learning standards, these programmes provide clear, applicable tools for recruitment, onboarding, employee relations, communication and core HR procedures.
Explore our HR development programmes and build a capable, confident and future-ready HR function.
HR Essentials (CIPD-aligned)
Format: 2 Days
Audience: Junior HR staff, HR officers, administrators transitioning into HR
Design Standard: CIPD People Practice Framework
This foundational HR programme introduces participants to the core responsibilities, tools and behaviours required in modern HR roles. It provides a structured, CIPD-aligned understanding of HR operations and hands-on practice in key HR processes.
What Participants Will Learn
After this programme, participants will be able to:
- Understand the fundamentals of HR and the CIPD People Practice framework.
- Conduct structured interviews using behavioural methods (STAR).
- Deliver effective onboarding processes that support new employees.
- Handle basic employee relations situations professionally.
- Communicate clearly and confidently in HR documentation and interactions.
Competencies Developed:
- HR operations & processes
- Recruitment & interviewing
- Employee relations
- HR communication
- Professional documentation
How the Training Works
Day 1 — HR Foundations
- Overview of HR functions (CIPD model)
- Recruitment process fundamentals
- Interviewing skills using STAR
- Onboarding essentials
Day 2 — HR Operations & Communication
- Employee relations basics
- HR documentation & communication etiquette
- Case simulations and group practice
- Personal HR skills development plan
Assessment:
- Interview simulation
- HR case analysis
- Documentation exercise
Onboarding Excellence & Employee Experience
Format: 1 Day
Audience: HR officers, HR administrators, supervisors involved in onboarding
Design Standard: CIPD People Practice | Employee Experience Framework
This programme helps HR professionals design and deliver high-quality onboarding experiences that accelerate integration, boost engagement and reduce early turnover. Participants learn practical tools to create structured, consistent and welcoming onboarding journeys.
What Participants Will Learn
After this programme, participants will be able to:
- Design a structured onboarding process aligned with organisational values.
- Create a positive, consistent first-week experience for new employees.
- Communicate expectations clearly to new hires and stakeholders.
- Build onboarding plans that improve retention and engagement.
- Coordinate with managers to deliver a seamless experience.
Competencies Developed:
- Employee experience design
- HR communication
- Process planning
- Collaboration across departments
How the Training Works
Core Modules:
- The purpose of onboarding: engagement, performance & retention
- Designing an onboarding journey (pre-boarding → first 90 days)
- Communication & documentation for new hires
- Manager handover and expectations alignment
- Practical onboarding planning workshop
Assessment:
- Onboarding plan assignment
- Documentation checklist
Employee Relations Foundations for HR
Format: 1 Day
Audience: HR officers, HR generalists, new HR practitioners
Design Standard: CIPD Employee Relations Framework
This programme equips HR professionals with foundational skills to handle employee relations issues professionally, fairly and confidently. It provides practical tools for documenting cases, conducting ER conversations and maintaining positive workplace relations.
What Participants Will Learn
After this programme, participants will be able to:
- Understand the fundamentals of employee relations and HR’s role.
- Recognise early warning signs of ER issues.
- Conduct professional ER conversations with employees and supervisors.
- Document cases clearly and accurately.
- Apply consistent, fair and respectful ER practices.
Competencies Developed:
- Employee relations
- HR communication
- Case documentation
- Problem analysis
- Conflict sensitivity
How the Training Works
Core Modules:
- Introduction to HR’s role in employee relations
- Common ER scenarios and early intervention
- Conducting ER conversations (structure and language tools)
- Documentation standards & case recording
- ER problem-solving simulation
Assessment:
- ER case-writing exercise
- ER conversation roleplay